Privacy Policy
HiQSense Smart Systems LTD (“we,” “our,” or “us”), doing business as Saski AI, is the developer and operator of the Saski AI platform. We are a federally registered Canadian corporation headquartered in Saskatoon, Saskatchewan. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our platform.
1. Information We Collect
- Personal Information: Your name, email, business name, billing info, and communication preferences.
- Usage Data: Device details, browser type, IP address, interaction logs, and visited pages.
- Third-Party Integrations: Data shared via tools you connect (CRMs, schedulers, communication platforms).
2. How We Use Your Information
- To operate, maintain, and optimize the Saski AI platform.
- To manage user accounts, subscriptions, and billing.
- To provide customer support and respond to inquiries.
- To monitor system performance and improve reliability.
- To comply with legal obligations, including under PIPEDA (Canada).
3. Sharing Your Information
We do not sell your personal data. We only share it with trusted vendors essential to delivering our service:
- Stripe for payment processing
- AWS or GCP for secure cloud hosting
- Analytics and performance tools
- Integrations you explicitly activate (e.g., Calendly, HubSpot)
4. Data Security
We use strong encryption, secure hosting, access restrictions, and continual monitoring to safeguard your data. While no system is infallible, we work to industry standards to mitigate risks.
5. Data Retention
We retain personal data as long as your account is active or as required for regulatory, legal, or operational needs. You may request deletion at any time.
6. Your Rights
Canadian users have the right to access, modify, or delete their personal data. To make a request, email us at customer.care@saskiai.com or call +1 306 261 8582.
7. International Transfers
If your data is processed outside Canada (e.g., by third-party providers), we ensure legal safeguards and contractual protections are in place.
8. Cookie Usage
We use cookies to support logins, save settings, and track usage patterns via analytics. You can manage or disable cookies in your browser at any time.