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Communication Channels & Deployment

Can I still use the WhatsApp or WhatsApp Business app after connecting the number to Saski AI?

No. Once your number is registered with the WhatsApp Business API and connected to Saski AI, it can no longer be used in the regular WhatsApp or WhatsApp Business mobile app. You will lose access to chat history and mobile-based features tied to the app.

All communication through that number will now flow through the API — meaning conversations are managed entirely by your AI assistant (and optionally your own backend, if integrated), not the mobile app.

Last updated: July 9, 2025

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