How does the Shopify integration help?

With Shopify connected, your Saski AI assistant can directly access your store’s order and product data to answer key customer questions in real time.

For example, when a customer asks “Where is my order?”, the assistant can:

Look up the order status
Provide the tracking number and link (if the order has shipped)
Update the customer with accurate, real-time delivery information
Beyond order tracking, the assistant is also connected to your Shopify product catalog. That means it can:

Answer product-related questions
Search for items based on customer input
Compare products and return details like availability, price, and stock status
All of this happens inside the conversation — without needing a human agent — helping you reduce support volume while delivering fast, accurate service.