Question 1

How many languages do our AI agents support?

Accepted Answer

AI agents built on Saski AI can understand and respond to customers in 12 languages, making it easy for businesses to support customers worldwide. Once deployed, your agents automatically detect the language of each customer message and provide natural, accurate replies — no manual configuration needed.

The supported languages include:

English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Korean, Arabic, and Chinese (Simplified).

This multilingual capability allows small businesses to deliver consistent, 24/7 customer support across global markets — without hiring multilingual staff or adding extra tools.

Question 2

What tools does Saski AI integrate with?

Accepted Answer

Saski AI currently integrates with Calendly, HubSpot, and Shopify, allowing your assistant to schedule meetings, update your CRM, and interact with store data. We’re continuously adding more integrations to support a wider range of business tools—so you can streamline even more of your workflows, all from one place.

Question 3

How do I enable integrations in my assistant?

Accepted Answer

During the assistant creation process, you’ll be guided through a setup flow that prompts you to connect tools like Calendly, HubSpot, or Shopify. You simply authorize access when prompted. You can also navigate to the Integrations menu at any time to view available tools, manage connections, or add new ones later.

Question 4

Can my assistant use more than one tool at the same time?

Accepted Answer

Yes. Assistants can use multiple tools in a single conversation—like scheduling through Calendly while also updating a lead in HubSpot—so your workflows stay seamless.

Question 5

Do I need any technical knowledge to set up integrations?

Accepted Answer

No. We’ve designed the setup to be as simple as possible. Instead of manually generating API tokens, you’ll be guided through a secure authorization and redirection process. This means you can connect tools like Calendly or HubSpot with just a few clicks—no technical steps required.

Question 6

Will Saski AI support more integrations in the future?

Accepted Answer

Absolutely. We’re continuously expanding our list of supported tools to help automate more parts of your business. Keep an eye on the Integrations page for new updates.

Question 7

What makes Saski AI’s integrations different from other platforms?

Accepted Answer

Most platforms provide integrations that need to be used manually by human agents. With Saski AI, integrations are fully automated and directly accessible to your assistant during live conversations. This allows your assistant to perform actions like scheduling, CRM updates, and order lookups in real time — no human handoff needed.

Question 8

How does the Calendly integration work?

Accepted Answer

When you connect your Calendly account, your assistant can access your real-time availability and suggest open time slots to customers — directly in their local time zone. The assistant collects basic information like the customer’s name and email, then provides a personalized booking link for the selected time.

While the assistant doesn’t book the meeting directly (as Calendly’s API doesn’t allow that), it handles all the upfront steps and guides the customer seamlessly to the final confirmation page. This saves time, reduces drop-off, and makes scheduling much easier for both sides.

Question 9

What can my assistant do with HubSpot?

Accepted Answer

Saski AI assistants don’t just pass along data — they actively manage your CRM workflow during live conversations.

When integrated with HubSpot, your assistant naturally asks for details like name, email, or phone number during a conversation. If a contact doesn’t already exist in your CRM, the assistant creates a new record on the spot.

It can also create support tickets, automatically assigning them a priority level. This can be based on what the customer says — for example, if they explicitly ask for help — or inferred from the tone and context, such as if the assistant detects frustration and can't fully resolve the issue.

This hands-free CRM automation ensures your customer interactions are properly captured and escalated — without involving a human agent.

Question 10

How does the Shopify integration help?

Accepted Answer

With Shopify connected, your Saski AI assistant can directly access your store’s order and product data to answer key customer questions in real time.

For example, when a customer asks “Where is my order?”, the assistant can:

Look up the order status
Provide the tracking number and link (if the order has shipped)
Update the customer with accurate, real-time delivery information
Beyond order tracking, the assistant is also connected to your Shopify product catalog. That means it can:

Answer product-related questions
Search for items based on customer input
Compare products and return details like availability, price, and stock status
All of this happens inside the conversation — without needing a human agent — helping you reduce support volume while delivering fast, accurate service.

Question 11

Can I connect more than one tool to the same assistant?

Accepted Answer

Yes — each assistant can use multiple tools at once. For example, in a single conversation, your assistant can:
Check availability via Calendly
Collect user details and update HubSpot
Look up product info or order status in Shopify
This allows the assistant to handle full workflows from start to finish without human involvement. There’s no need to switch platforms or pass the conversation off — everything happens within the assistant’s natural dialogue.

Question 12

Will Saski AI support more tools in the future?

Accepted Answer

Absolutely. We’re continuously expanding our list of integrations to help you automate more areas of your business. You’ll always be able to view and connect new tools directly from the Integrations page in your dashboard — no developer help required.

If there’s a specific platform you'd like to connect, feel free to request it. We prioritize based on customer needs.

Question 13

How long can a phone call last?

Accepted Answer

There’s no fixed time limit imposed by Saski AI. However, most successful AI-assisted calls last between 2 to 5 minutes, depending on complexity. If the assistant cannot resolve the issue within a few exchanges, it can be configured to escalate or end the call politely to avoid circular conversations.

Integrations & Business Tools